Thank you for shopping at PrathamVeda.in.
We aim to provide the best product quality and a smooth customer experience.
If you are not satisfied with your purchase, we are here to help.
Return Eligibility
Our refund and return policy lasts 30 days from the date of delivery.
After 30 days, we cannot offer a full refund or exchange.
To be eligible for a return:
The product must be unused and in the same condition as delivered
The item must be in its original packaging
A valid receipt or proof of purchase is required
Do not send your purchase directly to the manufacturer.
Non-Returnable Items
Certain products cannot be returned, such as:
Perishable/consumable goods (e.g., food, flowers)
Health, hygiene & intimate products
Gift cards or vouchers
Downloadable or digital products
Hazardous materials or flammable items
Partial Refunds (If Applicable)
Partial refunds may be granted in situations like:
Books or items with visible usage marks
Opened CDs/DVDs/games/software
Items damaged or missing parts not due to our error
Returns requested after 30 days
Refund Process
Once your return is received and inspected:
We will notify you via email about the status of your refund
If approved, refund will be processed to your original payment method
(Processing time may vary depending on your bank/payment provider)
Late or Missing Refunds
If you haven’t received your refund yet:
Check your bank or payment account again
Contact your credit card company/bank (processing delays possible)
If you still have not received your refund, contact us at:
📩 support@prathamveda.in